General FAQ

  • What is the cost of general admission?

    General Admission is $75+tax for the day and please bring a government issued ID to be admitted.

  • Can I purchase general admission tickets in advance?

    Yes, you may, it can be purchased in person in our facility or you can purchase them on our website. Click here to purchase

  • What is included in the general admission price?

    General admission includes, robe, towels, slippers, toiletries, unlimited access to the hydrotherapy indoor pool and the rooftop outdoor hydrotherapy pool, six unique saunas in the sauna valley, sleeping room, meditation room, water lounges, dry sauna, steam sauna, and much more.

  • Do I need to make a reservation for general admission?

    No, reservation is needed for general admission.

  • What do I need to bring with me to enjoy the full facility?

    You will need to bring a swimsuit to wear under the robe.

  • What are the hours of operation?

    Operation Hours:   9AM to Midnight

    Rooftop Outdoor Pool:  10AM to 9:50PM (May 1st to Sept 31st), 10AM to 7:50PM (Oct 1st to April 30th)

    Indoor Bade Pool: 9AM to 11:30PM

    Aqua Bar:   12PM to 10PM (Sun thru Thurs), 12PM to 11PM (Fri and Sat)

    Water Lounges:  9AM to Midnight

    Sauna Valley:  9AM to 11:30PM

    Café Bistro:  9AM to 11PM

    Asian Cuisine:  11AM to 9PM  (Sun thru Thurs), 11AM to 11PM (Fri and Sat)

    Beauty Spa:  11AM to 9PM

    Healing Zone:  11AM to 9PM

    Korean Body Scrubs: 11AM to 9PM

  • Do I still need to pay the $75+tax for general admission if I am booking a massage or a facial?

    Yes, you are required to pay the general admission fee of $75+ tax if you would like the full access to our amenities, unless the services that you are receiving states otherwise.

  • Can I book only a massage or a facial and not pay the admission fee?

    Yes, you may book a massage or a facial as a “service only” guest without paying the admission fee of $75+ tax.  However, you will not be able to use the full amenities.  As a “service only” guest (50 mins or more services only), you are allowed to use the water lounges which includes locker, hot tub, cold tub, shower, steam room, and the dry sauna before or after the service for 1 hour.

  • Do you have a group rate?

    Please go to “Group Inquiry” tab on our website for more information. Click here to get a group rate

Group Events FAQ

  • What types of events are held at Premier57?

    Premier57 has been a host for birthday, anniversary, bachelorette, bachelor, and many more.

  • How many guests are considered as a group?

    We offer catering for groups of 4 or more in VIP rooms (treatments booked for all 4) and for groups of 6 otherwise.

  • Can the spa be rented for exclusive use?

    Premier57 facility is also available for a full rental for any corporate or personal events of 150+.

  • Group cancellation policy?

    Full payment is required at least 7 days before the event date for group rates and packages. No refunds within 7 days of the event date.

  • Is there a private room for groups?

    We do offer private VIP Beauty Spa suites if spa treatments are booked in groups of 4.  Otherwise, our facility does not offer private rooms or dining rooms for any group events without any treatments.

  • What are the food and beverage options?

    Full catering and bar menu is available and an assigned event coordinator will contact you with more information once a group inquiry is received.

For questions and requests

please call +1 (212) 750 – 8800

Contact Us Today

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115 E 57th Street

8th Floor

New York, NY 10022


T. (212) 750-8800


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